Delivery & Returns

Order Processing:

Orders placed before 2 PM are shipped the same working day however during busy periods, shipping may be delayed. If your order is urgent, please contact us to prioritize your shipment.

Shipping Costs:

  • Standard Shipping (Royal Mail 48): £3.45 for orders under 2kg.
  • Expedited Shipping (Royal Mail 24): £4.95 for orders under 2kg.
  • Heavy Parcel Shipping (over 2kg): £7.95, sent via Hermes Courier Service or Parcelforce.


We hope you are really happy with everything you order from us but please don't worry if your item is unsuitable, or you change your mind.  We accept returns up to 30 days from receipt of purchase. 

You can return the item/s in the original condition, within 30 days, and we will process a full refund (excluding postage charges).  Please ensure that items are adequately packaged by using the original packaging to protect the item and reduce the chance of breakage.

We will process your refund once your item has been received back to our warehouse in re-saleable condition. For security reasons, we are only able to refund the original method of payment used when purchasing the product.

If you used PayPal to pay for the order, your money will go back to your PayPal account balance.


Faulty or Damaged Items

Please inspect your order upon receipt and contact us immediately if your product is defective or damaged, or if you have any issues in relation to your order, and we will be glad to help.

If contacting us regarding a damaged item please provide as much information as possible.   

You can always get in touch beforehand at if you have any questions.